Employee Stories

Turning a decade of ad tech experience into customer success leadership

KRISTIAN N.

ROLE
CSM Team Lead
COMPANY
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How it started

For nearly a decade, I’ve led sales teams in the fast-paced tech and SaaS world, working with companies like Zendesk and Expedock. I honed my skills in building pipelines, mentoring SDRs, and driving sales performance, but I knew I wanted something more. I was looking for a role that gave me real autonomy, meaningful impact, and the chance to operate on a global stage. That’s when Staffviser connected me withVibe.co, and everything changed.

The company I joined

Vibe.co is revolutionizing TV advertising by making it accessible to SMBs across the US. Founded by industry veterans, they’ve onboarded over 2,000 clients and generated $20 million in revenue within their first 18 months. Since I joined in January 2025, I’ve been proud to work alongside a close-knit, passionate remote team of 10 here in the Philippines, working together to fuel the next phase of Vibe.co’s growth.

Highlights from my journey so far

  • Built and led a global team of high-performing SDRs, scaling the headcount from 2 to 8 in less than 6 months.
  • Designed and executed a strategic outbound approach from the ground up that successfully identified, engaged, and closed new sales opportunities.
  • Streamlined sales processes, improving pipeline management and sales cycle efficiency, leading to measurable growth and increased revenue.
  • Exceeded expectations in my first 6 months by successfully leading the team to achieve record-breaking sales results.

What’s next in my role

I’m excited for what’s ahead: building a stronger team and shaping the next generation of top performers in a global startup environment. Being able to do this while working remotely from the Philippines, surrounded by loved ones, makes the journey even more meaningful. I can’t wait to see the impact we’ll create together!

How it started

After ten years in online advertising working with global brands through Smartly and Google, I realized what really drives me: connecting with clients and helping them succeed beyond just the numbers. That’s why joining Vibe.co felt like the perfect fit: I get to partner with amazing US clients, tackle complex business challenges, and contribute to a fast-growing team where every project creates real impact.

The company I joined

Vibe.co is changing the game in TV advertising, making it accessible for SMBs across the US. Within their first 18 months, the team has onboarded over 2,000 clients and hit $20 million in revenue. Being part of this journey has been one of the most rewarding experiences of my career. It's inspiring to see how much we’ve achieved in such a short time, and how fast we continue to grow.

Highlights from my journey so far

Supported the onboarding of hundreds of US clients, ensuring seamless launches and great results.
Designed personalized onboarding and support strategies that deepened client trust and significantly improved retention.
Worked closely with the Product Team to turn customer feedback into meaningful platform improvements.
Spearheaded new process improvements in client onboarding, increasing team efficiency and response time.
After just 10 months, I got promoted to a CSM Team Lead role, leading a team of four to deliver outstanding results for clients.

What’s next in my role

I’m genuinely excited for what’s ahead: continuing to grow as a leader, fostering a culture of collaboration and excellence, and creating meaningful change for our clients. With the trust and support of Vibe.co and Staffviser, I’m confident the best chapters of this journey are still to come.

My experience with Staffviser

“Aside from giving me the opportunity to work with an amazing company like Vibe.co, Staffviser has truly empowered me to step up as a leader. They’ve created an environment where I feel supported, trusted, and encouraged to keep growing, both professionally and personally. It’s rare to find a company that invests equally in your success and well-being, and that’s what makes this experience so meaningful.”

Kristian N. Customer Success Manager @ Vibe.co

We’re looking for A+ talent like you to excel in high-growth companies

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The benefits you’ll get

The best people deserve the [.custom-underline]best perks[.custom-underline]

Enjoy premium benefits that prioritize your health, comfort, and work-life balance.

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FULL WFH SETUP

Receive best-in-class equipment, including MacBook, external monitors, and peripherals.

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PAID LEAVES

Enjoy generous vacation and sick leave policies so you can rest and recharge.

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Your health is our top priority. Get premium access to quality HMO benefits for your health.

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CAREER GROWTH

Access ongoing learning opportunities and mentoring to unlock your full potential.

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PEOPLE-FIRST CULTURE

Thrive in a remote workplace that supports your needs and prioritizes your well-being.

SOCIAL EVENTS

Connect in person with regular company offsites and make great memories together.

Don’t just take our word for it, hear it from our [.custom-underline]awesome teams[.custom-underline]

Frequently asked questions

Got questions? We have answers! Consult our FAQ to find answers to the most common questions we hear from candidates. Feel free to get in touch with us via our LinkedIn career page at any moment for additional questions!

Think of an Employer of Record (EOR) as your official local employer, hiring you on behalf of an international company.

The difference from a BPO? With an EOR, you’re not just another seat in an outsourcing setup, you’re a real member of the company you work for. You’re fully integrated into the their team, report directly to your manager, and work within their culture.

Here at Staffviser, we’re your local HR partner, supporting you every step of the way without interfering in your day-to-day work.

When you join through Staffviser, you get:
1. The chance to join a fast-growing international startup or company and make a real impact
2. Full-time local employment with a competitive salary and great benefits
3. Ongoing support to help you thrive and grow in your career

We currently offer full-time roles with top-tier foreign startups and companies. Our team carefully reviews each opening to make sure it’s a great opportunity for both the company and the talent.

All our roles are permanently work-from-home, so you can work from anywhere in the Philippines.

Of course, remote work means you'll need a reliable internet connection, a professional setup, and the ability to manage your time effectively.

Absolutely! Even if you’re not chosen for a specific position, we keep your profile in our talent pool and may reach out when other suitable roles become available. We encourage you to stay connected and apply again as new opportunities arise.

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